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Genesis Loyalty and Database Platform and Services

Leverage customer data in insightful new ways with Inte Q’s Genesis Customer Engagement Platform. Genesis accepts data as-is and drives intelligent decisioning with unified customer profiles, segmentation tools, and more.

LOYALTY SERVICES

Genesis Loyalty

Genesis Loyalty is a product that makes it easy to create and implement a points-based customer loyalty program. Configure unique tiers, bonuses, and rewards to increase customer engagement and optimize ROI.

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Loyalty Services

Full Service or Self Service

With its flexible design and intuitive interface, Genesis Loyalty empowers you to manage a customer loyalty program entirely on your own. But, if you prefer to be hands-off, like most of our clients, you can leverage the Inte Q account team. We can manage the entire program for you or provide support and additional resources along the way.

Customer Service

Your customer service, sales, or store teams have access to a robust customer profile which can used to make customer updates, adjustments, update communication preferences, view available rewards, and more. Advanced levels of security allow you to configure access based on users and user roles

Genesis

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Accept Data As-Is
With Inte Q you can stress-less, we ingest your disparate data sources “as-is” to reduce your reliance on your internal IT resources. We also give you full access to your customer database and data mart for customer analytics.

Unified Customer Profiles
One of the biggest challenges for businesses today is tracking an individual’s journey across multiple channels, devices, purchases, and interactions – which leads to a disjointed and inconsistent customer experience. Inte Q uses profile unification processes to unify your first-party customer data, gain a comprehensive single customer view, segment and analyze customers, and power customer lifecycle analytics.

Customer Record Management/CRM Management
Going beyond a typical customer data platform, the Inte Q Genesis Customer Engagement Platform provides consolidation, matching, householding, and deduping.

Data Quality and Data Cleansing
Inte Q provides NCOA, CASS services as well as data enhancements that allow you to add thousands of data points to complete customer profiles using reverse and demographic appends. 

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Database Services

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Snowflake

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Security

Our Benefits

speed to market

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Genesis Loyalty and Database Platform and Services

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