Insights and Strategies for Loyalty, Benefits, and Data Solutions
Navigating Customer Data and Loyalty in Retail
Disconnected data and lagging technology is plaguing the retail industry, making it even harder for retailers to evolve in this challenging climate. With big brands like Eddie Bauer and luxury titan Saks Global filing for bankruptcy, retailing is at a crossroads. ...
How New Technology is Revolutionizing C-Store Loyalty
As we head into 2026, convenience retail is facing a challenging and evolving landscape, shaped by economic volatility and changes to customer behavior. According to CSP’s 2026 Outlook Report, a decline in fuel trips, the rise of electric vehicles, competition from...
Holiday Retail Strategies for Value-Seeking Shoppers
Consumers this holiday season are facing tighter budgets and more financial instability than ever before. Inflation, tariffs, and economic uncertainty are causing big changes to consumer spending behavior, which are becoming even more apparent as the busiest shopping...
The Real Restaurant Crisis Isn’t Technology – It’s Disconnected Data
As with nearly every aspect of life, dining and food service have never quite been the same since the COVID-19 pandemic. Among many other sectors, the restaurant industry is facing new challenges and a changing world- but some are struggling to keep up. New customers,...
Take Meaningful Strides Toward Sustainability with Data Integration
“Clean”, “green”, “conscious”, “all natural.” We see these words all the time on our everyday products, but what do they really mean? And more importantly, how do we actually assess and hold companies accountable for their environmental impact? The answer is data....
Empower Your Employees by Maximizing Your Purchasing Stack
In the modern age of retail, having an abundance of tools and technology does not necessarily mean a more integrated view of business. Post COVID, consumers are shopping online more than ever - creating even more consumer touch points and even more data for companies...
Personalization at Scale: Delivering Tailored Experiences with a Unified Customer View
With endless choices on the shelves, standing out takes more than just a good product. Customers crave connection and expect brands to understand their unique preferences and needs. Are your marketing messages hitting the mark, or do your customers sometimes feel like...
Unlocking Silent Profit Centers: Boosting Credit Union Bottom Lines with Non-Interest Revenue
Beyond traditional loans and savings accounts, a wealth of untapped revenue potential exists within your credit union: value-add programs. These "silent profit centers" can significantly impact your bottom line by generating non-interest revenue and fostering deeper...
$34 Million and Counting: Unlocking the Power of Value-Added Benefits
A leading global insurer needed a way to increase customer retention and deepen relationships with its policyholders. inteQ helped transform their approach by implementing a scalable, benefits-driven membership program that created a lasting impact. The Situation: A...
Solving the Top 5 Data Challenges in Retail
Data has become the lifeblood of success in the ever-evolving landscape of modern retail. From understanding customer preferences to optimizing supply chains, data-driven insights are no longer a luxury, but a necessity. However, retailers face a myriad of challenges...